All of the following are common functions of a firm's human resource intranet EXCEPT ________.
- registering employees for training programs
- providing electronic employee handbooks
- filing federal and state employment taxes
- providing electronic pay stubs
3. Filing federal and state employment taxes
A small business owner would most likely use a professional employer organization in order to ________.
- conduct organized labor activities
- automate succession planning
- handle HR activities like payroll
- network with industry professionals
3. Handle HR activities like payroll
All of the following are informal training methods recommended to small businesses EXCEPT ________.
- arranging weekly classes led by paid experts
- providing a library of learning-based DVDs
- paying tuition for specialized courses
- sending employees to association meetings
1. Arranging weekly classes led by paid experts
An HRIS increases the reporting capabilities of managers because an HRIS ________.
- integrates separate HR tasks
- processes a firm's payroll
- works on a firm's intranet
- allows a firm to plan its HR activities
1. Integrates separate HR tasks
Approximately what percentage of people working in the U.S. are employed by small businesses?
- 75%
- 25%
- 50%
- 10%
A(n) ________ system provides a firm's managers and accountants with detailed information about short-term, daily activities, like accounts payables and order status.
- executive support
- employee assistance
- management information
- transaction-processing
4. Transaction-processing
All of the following are employee recruitment tools used by most small firms EXCEPT ________.
- professional association Web sites
- local
newspaper ads
- assessment centers
- Internet job boards
A human resources information system helps managers make effective decisions by ________.
- automatically updating employee records and data
- providing data about a firm's customer orders and returns
- providing detailed information about tax liabilities
- regularly generating
standardized, summarized reports
4. Regularly generating standardized, summarized reports
All of the following are recommended activities for small business managers who are in the process of selecting a professional employer organization EXCEPT ________.
- analyzing how the employee benefits are funded
- checking the
professional rating assigned to the PEO
- asking how the PEO will provide its services
- assessing the PEO's staff for experience and depth
2. Checking the professional rating assigned to the PEO
All of the following tasks can be managed with most HR software programs EXCEPT ________.
- attendance
- payroll
- outplacement
- benefits management
All of the following are options for small businesses looking for online training programs to improve their employees' skills EXCEPT ________.
- American Management Association
- National Association of Manufacturers
- Small Business Administration
- Equal Employment Opportunity Commission
4. Equal Employment Opportunity Commission
A ________ can help a small business eliminate extensive HR-related paperwork, stay in compliance with Title VII, OSHA, and pension plan rules, and attain low-cost insurance.
- professional employer organization
- transaction-processing system
- management information system
- human
resource information system
1. Professional employer organization
All of the following are reasons that firms install human resource information systems EXCEPT ________.
- system integration
- transaction processing
- online self-processing
- worker performance monitoring
4. Worker performance monitoring
According to research, a small business owner's familiarity with employees leads to greater ________.
- clarification of expectations
- flexibility with HR policies
- financial profits and rewards
- creativity in recruiting practices
2. Flexibility with HR policies
Approximately what percentage of small firms offers retirement benefits to employees?
- 15%
- 35%
- 50%
- 75%
All of the following are simple communication programs recommended to small businesses EXCEPT ________.
- regular employee
newsletters
- quick, scheduled meetings
- scheduled employee retreats
- updated employer Web sites
3. Scheduled employee retreats
All of the following are characteristics of work sampling tests EXCEPT ________.
- simple to administer
- informal procedures
- easy to create
- valid results
All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________.
- conducting regular performance appraisals
- offering competitive recruitment packages
- emphasizing training and development
- providing job sharing options for employees
4. Providing job sharing options for employees
According to research, which of the following characteristics is most associated with entrepreneurs?
- controlling
- personable
- creative
- indifferent
According to the text, what are the three tools that small businesses can use to improve their HR management practices?
- flexibility, familiarity, and informality
- informality, adaptability, and reliability
- familiarity, formality, and flexibility
- creativity, flexibility, and adaptability
1. Flexibility, familiarity, and informality