An example of direct communications is through a company website.
Free
True False
Which of these statements accurately describe(s)the corporate reputation?
Free
Multiple Choice
The most iconic brands foster intellectual attachments that expand the firm's market power.
Free
True False
How the general public perceives a business firm can have a major effect on its performance.
True False
The most important part of building a firm's reputation is winning trust from its key stakeholders.
True False
The public scrutiny following a corporate crisis can have a political,legal,financial,and governmental impact on its business.
True False
An organization's public relations programs may vary by country depending on the culture,social mores,or political systems.
True False
It is recommended that businesses use the same tactics to communicate with all stakeholders.
True False
A firm can affect the general public's opinion of its reputation through:
Multiple Choice
Key employees must be identified in advance of a crisis so that they are ready to address the issue.
True False
The industries most prone to corporate crisis include the fast food industry and auto-makers.
True False
The public has the ability to demand a certain level of performance from a firm through which stakeholder networks?
Multiple Choice
The public may react strongly against a firm,even when their intentions are good.
True False
The variety of communications channels for public relations departments has decreased due to combined technology options.
True False
Which of these statements is (are)true regarding the general public?
Multiple Choice
Which of these situations is not a reason for a firm to communicate through the media?
Multiple Choice
A firm must constantly re-establish its brands in order to maintain their reputation.
True False
The public relations function is a boundary-spanning role that primarily involves the flow of information to and from the organization.
True False
Companies that have name recognition also have a good reputation.
True False
The way an organization presents itself to its stakeholders is known as the corporate reputation.
True False