Organizational Behavior, 15e (Robbins/Judge)
Chapter 8 Motivation: From Concepts to Applications
1) ________ is an extrinsic means of motivation.
A) Recognition
B) Autonomy
C) Responsibility
D) Flexibility
E) Salary
Answer: E
Explanation: E) Salary or pay is one central means of motivation; it is a form of extrinsic motivation.
Page Ref: 240
LO: 1
Difficulty: Easy
Quest. Category: Concept
Learning Outcome: Describe the major theories of motivation and relate them to organizational
performance
2) Job design is defined as the ________.
A) degree to which the job rewards competence
B) way the elements in a job are organized
C) degree to which the job contributes to profit margins
D) degree of decision-making power with the immediate superiors
E) way the job is evaluated in terms of its relative worth to other jobs
Answer: B
Explanation: B) Job design is defined as the way the elements in a job are organized.
Page Ref: 240
LO: 1
Difficulty: Easy
Quest. Category: Concept
Learning Outcome: Describe the major theories of motivation and relate them to organizational
performance
3) With reference to the job characteristics model, which of the following defines skill variety?
A) the degree to which a job requires completion of a whole and identifiable piece of work
B) the degree to which work activities generate direct and clear information about performance
C) the degree to which a job provides the worker freedom in scheduling and procedure
D) the degree to which a job has an impact on the lives or work of other people
E) the degree to which a job requires a variety of different activities tapping different abilities
Answer: E
Explanation: E) The job characteristics model ( JCM) describes jobs in terms of five core job
dimensions: skill variety, the degree to which a job requires a variety of different activities; task identity,
the degree to which a job requires completion of a whole and identifiable piece of work; task
significance, the degree to which a job has an impact on the lives or work of other people; autonomy, the
degree to which a job provides the worker freedom in scheduling; and feedback, the degree to which
carrying out work activities generates direct and clear information about performance.
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Copyright © 2013 Pearson Education, Inc. Publishing as Prentice Hall
Organizational Behavior, 18e (Robbins)
Chapter 8 Motivation: From Concepts to Applications
1) Job design is defined as the ________.
A) degree to which the job rewards competence
B) way the elements in a job are organized
C) degree to which the job contributes to profit margins
D) degree of decision-making power with the immediate superiors
E) way the job is evaluated in terms of its relative worth to other jobs
Answer: B
Explanation: Job design is defined as the way the elements in a job are organized.
LO: 8.1: Describe how the job characteristics model motivates by changing the work
environment.
Difficulty: Easy
Quest. Category: Concept
2) With reference to the job characteristics model, which of the following defines skill variety?
A) the degree to which a job requires completion of a whole and identifiable piece of work
B) the degree to which work activities generate direct and clear information about performance
C) the degree to which a job provides the worker freedom in scheduling and procedure
D) the degree to which a job has an impact on the lives or work of other people
E) the degree to which a job requires a variety of different activities tapping different abilities
Answer: E
Explanation: The job characteristics model (JCM) describes jobs in terms of five core job
dimensions: skill variety, the degree to which a job requires a variety of different activities; task
identity, the degree to which a job requires completion of a whole and identifiable piece of work;
task significance, the degree to which a job has an impact on the lives or work of other people;
autonomy, the degree to which a job provides the worker freedom in scheduling; and feedback,
the degree to which carrying out work activities generates direct and clear information about
performance.
LO: 8.1: Describe how the job characteristics model motivates by changing the work
environment.
Difficulty: Easy
Quest. Category: Concept
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