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Chapter 10 - Performance Management and Appraisal
1. _____ is a series of activities designed to align and improve individual performance to drive organizational results.
a. Performance management
b. Organizational performance
c. Organizational behavior
d. Performance modelling
ANSWER: a
2. Which of the following is true of performance appraisal?
a. Performance management is a part of performance appraisal.
b.Performance appraisal is the process of determining how well employees do their jobs
relative to a standard and communicating that information to them.
c. Performance appraisal provides a link between employee performance and power
distance.
d.Performance appraisal refers to the entire series of activities designed to ensure that
the organization gets the performance it needs from its employees.
ANSWER: b
3. Which of the following statements is true of organizations that practice the entitlement approach?
a. Employee rewards are determined only on the basis of employee performance.
b. Employee rewards vary little from person to person and have little to do with
differences in individual performance.
c. Employee rewards are determined on the basis of results and contributions made by
employees.
d. Employee rewards vary significantly from person to person because of managers'
biases.
ANSWER: b
4. Which of the following is true of organizations that practice a performance-driven approach?
a. Employee rewards vary significantly from person to person and are not based on
individual performance.
b.Performance appraisal activities are not valued by managers and employees and are
often viewed as a bureaucratic exercise.
c. Employee rewards are standardized irrespective of job duties.
d.Performance evaluations link results to employee compensation and development.
ANSWER: d
5. Which of the following is a criticism of a pay-for-performance approach?
a. It prevents teamwork in the workplace.
b. It offers equal rewards for all employees.
c. It fails to establish a clear set of goals for
employees.
d. It discourages individual employee contribution.
ANSWER: a
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Asked by DAMAREY17 Which one of the following is not true of peers as the source of the performance measures? A.Peer ratings are particularly useful for administrative and strategic decision making B.Peers have been found to provide extremely valid assessments of performance in several different settings C.Peer ratings are particularly useful when supervisors do not have the opportunity to
observe employees
D.Peers have expert knowledge of job requirements
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