CHAPTER 8
True / False
1. Decision making is choosing one alternative from among several.
a. True
b. False
ANSWER: True
2. Nonprogrammed decisions require problem solving that identifies answers to unique questions or issues.
a. True
b. False
ANSWER: True
3. Programmed decisions are common at the higher levels of the organization.
a. True
b. False
ANSWER: False
4. Decisions in organizations can be classified according to their frequency and information conditions.
a. True
b. False
ANSWER: True
5. Decision rules are used to make programmed decisions.
a. True
b. False
ANSWER: True
6. Susan's recent decision about which company her conglomerate should buy was a programmed decision.
a. True
b. False
ANSWER: False
7. A nonprogrammed decision usually recurs often enough for decision rules to be developed.
a. True
b. False
ANSWER: False
8. The decision maker who lacks enough information to estimate the probability of outcomes faces a condition of
certainty.
a. True
b. False
ANSWER: False
9. The rational decision-making process begins with the identification of a problem.
a. True
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Chapter 8
True / False
1. Decision making is choosing one alternative from among several.
a. True
b. False
ANSWER: True
2. Nonprogrammed decisions require problem solving that identifies answers to unique questions or
issues.
a. True
b. False
ANSWER: True
3. Programmed decisions are common at the higher levels of the organization.
a. True
b. False
ANSWER: False
4. Decisions in organizations can be classified according to their frequency and information conditions.
a. True
b. False
ANSWER: True
5. Decision rules are used to make programmed decisions.
a. True
b. False
ANSWER: True
6. Susan's recent decision about which company her conglomerate should buy was a programmed
decision.
a. True
b. False
ANSWER: False
7. A nonprogrammed decision usually recurs often enough for decision rules to be developed.
a. True
b. False
ANSWER: False