A _____ span of management exists when a manager directly supervises only a few subordinates.

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Admin Asst Week 9 Ch. 7 Knowledge Check
Which level of manager will most likely have a wide span of control?
What are the four ways in which departments are commonly organized?
What is the name given to departmentalization of a group of employees based on them all doing the same organizational activity?
What are three reasons why Overcentralization can cause serious problems for an organization?

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Admin Asst Week 9 Ch. 7 Knowledge Check

Question	Answer
Also referred to as _____, an organizational culture exists in every organization regardless of size, type, product, or profit objective.	corporate culture
_____ helps ensure that all members of a company share values and suggests rules for how to behave and deal with problems within the firm.	Organizational culture
_____ determines the arrangement and relationship of positions within the organization in a way that facilitates the attainment of the firm’s mission, strategic plans, and objectives.	Structure
Organizational structure is depicted through _____—visual displays of structure, lines of authority (chain of command), staff relationships, permanent committee arrangements, and lines of communication.	organizational charts
How well an organization makes decisions, responds to problems, and influences employees’ attitudes toward their work is largely determined by the _____.	organization’s structure
The rationale for _____ is efficiency.	specialization
Most companies use more than one _____ plan to enhance productivity.	departmentalization
_____ involves the grouping of jobs that perform similar functional activities, such as finance, manufacturing, marketing, and human resources.	Functional departmentalization
In _____, each division develops and implements its own product plans, monitors the results, and takes corrective action as necessary.	product departmentalization
Like geographical departmentalization, _____ does not focus on the organization as a whole, and requires a large staff to coordinate the operations of the various groups.	customer departmentalization
_____ gives a responsibility, or obligation, to employees to carry out assigned tasks satisfactorily.	Delegation
The principle of _____ means that subordinates who accept an assignment and the authority to carry it out are answerable to a superior for the outcome.	accountability
The extent to which authority is delegated throughout an organization determines its degree of _____.	centralization
_____ is characteristic of organizations that operate in complex and unpredictable environments.	Decentralization
Organizations tend to be more _____ when the decisions to be made are risky and low-level managers are not highly skilled in decision making.	centralized
A _____ span of management exists when a manager directly supervises a large number of employees.	wide
A _____ span of management exists when a manager directly supervises only a few subordinates.	narrow
A company with many layers is considered_____; its span of management is narrow. Administrative costs are usually higher and communications slower.	tall
Organizations with few layers are considered _____ and have wide spans of management. In this type of structure, managers perform more administrative duties and spend more time supervising and working with subordinates.	flat
An advantage of the_____ structure is the clear chain of command that enables managers to make decisions quickly; a mid level manager needs to consult only his or her immediate supervisor, not several people.	line
A _____ structure has a traditional line relationship between superiors and subordinates, and specialized managers—called staff managers—are available to assist line managers.	line-and-staff
A _____ structure organizes departments into larger groups, called divisions.	multidivisional
A _____ structure, often called a project management structure, sets up teams from different departments by creating two or more intersecting lines of authority. Also called a project-management structure.	matrix
_____ are similar to task forces but normally run their own operation and have total control over a specific work project. They are almost always temporary, although a large project may last several years.	Project teams
_____ teams permit the flexibility to change rapidly to meet the competition or respond to customer needs.	Self-directed work
_____ within an organization can flow in a variety of directions and from a number of sources, each using both oral and written forms of communication.	Communication
_____ channels of communication are intentionally defined and designed by the organization.	Formal
_____ communication flows from lower to higher levels of the organization and includes such information as progress reports, suggestions for improvement, inquiries, and grievances.	Upward
_____ communication refers to the traditional flow of information from upper organizational levels to lower levels.	Downward
_____ communication involves the exchange of information among colleagues and peers on the same organizational level, such as across and within departments.	Horizontal
_____ communication occurs when individuals from different units and organizational levels communicate.	Diagonal
Friendships and other non-work, social relationships comprise the_____ organization of a firm, and their impact can be great.	informal
In a _____, two or more individuals communicate with one another, share a common identity, and have a common goal.	group
A _____ requires a collective effort and the participation of all team members, two characteristics that are not necessarily required in a group.	team
The process of _____ establishes a pattern of authority and accountability, often called bureaucracy, within the organization.	delegation
The _____ is an informal channel of communication, separate from management’s formal, official communication channels.	grapevine

Which level of manager will most likely have a wide span of control?

- Wide span of control refers to a single manager who oversees a large number of subordinates. This gives rise to a flat organizational structure. some Writers say that the ideal span of control for a manager is between 3 to 8.

What are the four ways in which departments are commonly organized?

Common Organizational Structures.

Differentiate between the four basic types of departmentalization (function, product, customer, and geography)..

Distinguish matrix organizations from traditional departments..

Differentiate between team-based structures, networks, and modular organizations..

What is the name given to departmentalization of a group of employees based on them all doing the same organizational activity?

What is the name given to departmentalization of a group of employees based on them all doing the same organizational activity? Delegation assigns work and power to other workers as required by the centralization or decentralization of authority within the organization.

What are three reasons why Overcentralization can cause serious problems for an organization?

Why can overcentralization cause serious problems for an organization? It can take longer for the organization to implement decisions. It can prevent low-level employees from reporting problems. It can take longer for the organization to respond to changes on a regional scale.

A _____ span of management exists when a manager directly supervises only a few subordinates.

Admin Asst Week 9 Ch. 7 Knowledge Check

Which level of manager will most likely have a wide span of control?

What are the four ways in which departments are commonly organized?

What is the name given to departmentalization of a group of employees based on them all doing the same organizational activity?

What are three reasons why Overcentralization can cause serious problems for an organization?

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