An individuals personal assessment, similar to an organizations loss history, is used to

A display of rare manuscripts, both yours and those loaned to you by patrons of the library, is damaged. Will the patrons who trusted you with their property be covered?

The Hanover’s property broadening endorsement provides not only coverage for your institution, but also for the manuscripts loaned by your patrons.

Are you covered for damage to your computer equipment stemming from computer hacking or computer virus? What would happen to your income if someone hacked into your computer and introduced a virus resulting in limited access to your website?

The Hanover’s property broadening endorsements include two important coverages that provide protection for:

• Direct physical loss or damage to computer equipment at your facility caused by electronic vandalism.
• Extension of your business interruption insurance to cover loss of income and necessary extra expense from the suspension of operations caused by an interruption in computer operations at your facility due to electronic vandalism with a combined limit of $2,500, $5,000, $10,000 or $25,000.

You discover a recurring “error” in your financial statement that turns out to be an employee skimming off the donations made by corporate donors. Is a criminal act covered by your present carrier?

Employee theft is a valuable coverage that can protect the museum and library from a dishonest employee. The Hanover’s protection covers one, or a series of events as one occurrence, with limits available up to $150,000.

What would happen if your building had a loss, and it needed to be re-configured to comply with a local ordinance or law? Did you know standard property policies do not automatically include this coverage?

The Hanover’s property broadening endorsements provide coverage for ordinances, regulations or law pertaining to:

• Loss to the undamaged portion of the building
• Demolition costs to the damaged portion of the building
• Increases in the cost of construction

The second two limits are blanketed in one overall limit — $100,000, $300,000 or $500,000.

Your unmarked box truck gets held up by a gang of thieves and they make off with a shipment of frames from England that you have just picked up at the airport. Are you covered for property in-transit?

The Hanover’s property in transit offers a small limit for transit coverage for your property or the property of others in your care, custody or control. This coverage provides a limit of up to $150,000, and is not designed for transit coverage on major works of art.

You take part in an exhibition at a county fair sponsored by your local historical society, providing a variety of rare, local artifacts for display. A fire spreads through the tent and destroys the memorabilia. Does your current program provide for this kind of loss?

The Hanover’s property off premises coverage offers the peace of mind that you are covered in the event of an extraordinary and unexpected event. This coverage provides a limit of up to $200,000.

Thieves made off with one of your most valuable display items, right from under your nose. It is recommended that you offer a reward. Will you be covered if you have to pay?

The Hanover provides coverage which will reimburse you for the payment of a reward up to $100,000.

An extremely disagreeable problem that even museums and libraries have to deal with. Are you covered?

The Hanover offers broadened coverage for the sewer backup. This coverage provides for direct physical loss at a covered property, at an insured location, caused by or resulting from water which backs up or overflows from a sewer, drain or sump pump. Our silver property broadening endorsement provides up to $100,000 of coverage while our gold and platinum property broadening endorsements include it in the definition of business personal property.

Your institution loaned a variety of artifacts to an exhibition taking place in Paris. While unloading, many of the pieces are damaged. Does your current program offer you coverage for this type of exposure?

The Hanover’s worldwide off premises coverage is designed for this exposure. Your property off premises is covered anywhere in the world. Limits available up to $100,000.

Structural damage causes you to postpone the most important fundraiser of the year, accounting for a large portion of your yearly donations. Are you covered for this claim?

The Hanover’s fundraising business income coverage helps the museum to defray costs for catering and entertainment that had to be canceled at the last minute. This coverage provides a limit of $50,000.

Your curators are accumulating a significant expense researching a replacement for a rare book from the Civil War that was damaged by a leak in the roof. Are you covered for the expenses of tracking down a replacement book?

The Hanover’s research expenses for fine arts is designed to reimburse you for the expenses you incur while traveling to verify the authenticity of the rare book you are looking to buy, with limits up to $5,000.

An outbreak of a highly contagious virus in your on premise cafe causes the museum to close for a period of time. This reaches the local news outlets and papers resulting in some negative publicity. Are you covered for public relations expenses when an event like this occurs?

The Hanover’s emergency event management coverage provides three flexible limits for:

• Emergency event communication expense — covers public and media relations expenses used to mitigate financial impact to your business after an emergency event.
• Emergency event business income (and extra expense) — covers the loss of business income resulting from an emergency event (this coverage requires the Insured to have also purchased business income from The Hanover).
• Post-emergency event expense — covers medical treatments, counseling, and funeral expenses for individuals who were physically injured at an Insured’s location during an emergency event.

Many institutions are housed in historic buildings; many of which are included in the National Register of Historic Places. In the event of a loss, would you be able to afford to replace the materials and workmanship of the original building?

The Hanover’s historic building valuation gives the owner the ability to repair, rebuild or replace using the same workmanship and architectural materials that are reasonably available and resemble workmanship and materials available at the time of the original building for outwardly facing repairs. Internal repairs would use more modern readily available materials.

Most organizations store members’ personal information as part of their day-to-day transactions. What would happen if there was a reasonable cause to suspect that such private personal data of a member has been lost, stolen, accidentally released, or accidentally published? Did you know that many states are strengthening the notification requirement laws of businesses if such a breach occurs?

The Hanover’s data breach and cyber liability coverages provide a number of valuable services and expense coverages to meet this growing need. Included coverages are:

• Data breach services, including consulting, toll-free hotline, fraud alert, and identity restoration case management
• Data breach expenses, including cost of notification, forensic analysis, and proactive monitoring services
• Additional expense, including legal services, public relations, cyber extortion response costs, and rewards
• Defense and liability costs arising from third-party lawsuits

Do you own more than one location? Does your general liability aggregate limit apply per location?

The Hanover’s suite of general liability broadening coverages automatically apply your general liability aggregate limit per location.

Does your current carrier provide relief for medical expenses, first aid, ambulance and funeral services?

The Hanover’s suite of general liability broadening coverages can increase the medical payments limit up to $25,000.

Does the museum sell merchandise worldwide?

The Hanover’s global general liability endorsement broadens the policy territory to anywhere in the world, except where we have trade or economic sanctions.

The endorsement is in excess of any foreign placed policy purchased. The endorsement comes with an additional charge and a minimum premium of $2,500.

A museum with a restaurant can’t operate without liquor lability coverage. Does your facility have a cafe that serves alcoholic beverages?

The Hanover offers liquor liability or host liquor coverages to institutions with restaurants. Coverage is state-specific and requires a supplemental application to be completed. Pricing/rating is based on a determination of exposure. The Hanover offers primary limits of $1,000,000/$2,000,000.

Are you protected if one of your customers chips a tooth on their chicken salad sandwich?

Standard general liability policies provide coverage for medical payment expenses as a result of injury at your facility or due to operations. However, products and completed operations are excluded from medical payment coverages. The Hanover’s broadened medical payment coverage for restaurants includes products and completed operations involving the serving and consumption of food products on your premises.

What if one of your frequent guests contracts salmonella while eating at your restaurant? Your general liability policy covers this bodily injury, but what about the necessary measures taken to insure that other guests won’t be infected?

The Hanover offers this important coverage for reasonable expenses you incur for inoculations or similar measures which are prescribed to prevent further illness among guests. The limit is $5,000.

What would happen if your organization was legally obligated to pay damages arising out of an actual or alleged sexual misconduct, or sexual molestation? Did you know that this is excluded on many liability policies?

The Hanover’s endorsement to the general liability policy offers protection for negligent acts of its employees/volunteers. Suits are generally related to negligent supervision, hiring practices or the retention of the employee, and coverage is on a claims-made basis with primary limits of $1,000,000/$1,000,000. Talk to your underwriter further about eligibility and underwriting guidelines.

What would it cost you if you inadvertently booked two special events to the same location at the same time?

The Hanover’s hospitality services E&O covers the liability associated with a cultural organization scheduling two events on the same day and having to cancel one (i.e., a wedding or corporate event). This coverage offers limits of $100,000 or $250,000.

Conducting business abroad can be a great opportunity, but it comes with unique and complicated risks like terrorism, unusual weather- related incidents, theft, vandalism, illness, and more. The worst part is standard property and liability insurance will not protect your business in foreign locations. How does your insurer handle risks to your staff in foreign locations?

The Hanover’s international human resource coverage provides the comprehensive specialty coverage needed to do business abroad without worry. We provide best-in-class products along with medical assistance, travel assistance, medical evacuation and personal security services while traveling and a dedicated team of international insurance specialists and experts in more than 130 countries.