CHAP 1. Show
the behaviors of many people. All of these are important reasons for understanding organizational behavior
EXCEPT: Most people do not acquire most of their material possessions from organizations Which of the following is NOT a resource that organizations use in the pursuit of goals and objectives? Intangible Martin evaluates performance, implements reward systems, and verifys inventory levels. These are all examples of which managerial
function? Controlling Which of the following is an example of something a manager performing the role of distrubance handler might do? Resolve a dispute between employees RaSean is known for her ability to quickly develop solutions to problems. This demonstrates ReSean's strong diagnostic skills. Mary's ability to identify the products that consumers want to buy illustrates her _____ skills. conceptual Contemporary organizational behavior is both ____ in focus and ____ in nature. interdisciplinary; descriptive Under the systems perspective, a system is defined as an interrelated set of elements that functions as a whole. Which of the following perspectives argues that universal rules, solutions, guidelines, predictions, and principles are feasible when applied to organizations? The universal perspective Some outcomes can be studied at the individual, group and organization levels. Which of the following is generally assessed at both the individual and organizational levels? Absenteeism Leading is the process
of b)determining the organization's desired future position and deciding how best to get there. c)motivating the organization's members to work together toward the organization's goals. d)monitoring and correcting the actions of the organization and its members to keep them directed toward their goals. e)moving organizational resources with the ultimate goal of attaining organizational goals efficiently and effectively motivating the organization's members to work together toward the organization's goals. CHAP 2. top managers. All of the following are considered cultural values EXCEPT open-mindedness Which of these best describes Hofstede's masculinity dimension? It emphasizes assertiveness. Which of the following is not an example of a primary dimension of diversity? Religious beliefs Which of the following workforce groups has increased the least in size between 2000 and 2010? 25 to 54 year olds Not paying attention to diversity can be costly to organizations in all of the following ways EXCEPT: it can decrease turnover. Intel makes computer chips that are installed in various computers. Intel is an example of a(n) manufacturing organization Which of the following statements about information technology is NOT true? Technology increases the financial position of a company. The duty of the board of directors of a public corporation is to ensure decisions by senior managers are in the best interests of the shareholders. One way to address privacy concerns on the Internet is to post a privacy policy on the company's web site. A knowledge worker's career path may run parallel to a management career path. The benefit of this path for the worker is compensation that is equivalent to that available to management. Examples of organizational functions to outsource include all of the following EXCEPT The organization's corporate governance program. CHAP. 3 a person's overall expectations regarding the employment arrangement. The extent to which the contributions made by an individual match the inducements offered by the organization is referred to as person-job fit. Agreeableness includes being all of these EXCEPT: responsible. People with a high level of ____ are willing to listen to new ideas and to change their own ideas,
beliefs, and attitudes in response to new information. openness Emotional intelligence includes all of the following EXCEPT: locus of control Andrew believes that he was promoted and given a raise based upon his hard work on the job. Andrew has an internal locus of control. Which of these is behavior directed at gaining power and controlling the behavior of others? Machiavellianism After working in a fast-food restaurant for three years to pay for your college tuition, you vowed never to work in a restaurant again. But after graduation the only job offer you receive is a managerial job at a local restaurant. Your acceptance of this job may result in ____
dissonance. cognitive Gloria generally is pessimistic and usually sees things in a negative light. Gloria has a relatively high degree of negative affectivity When a large-scale layoff is announced in Bill's company, all the workers including Bill begin to complain. According to attribution theory, we would evaluate Bill's behavior as exhibiting high consensus. Which of these refers to the number of goals on which a
person focuses? Conscientiousness CHAP. 4 motivation, ability, and environment. The scientific management view of motivation includes all of the following EXCEPT: employees want to feel useful and important. According to Maslow, if a previously satisfied lower-level need becomes deficient, the individual returns to the lowest level that is now deficient. Ramone has satisfied his basic needs and has many friends. He is now trying to learn new skills and advance his career. According to Alderfer, Ramone's activities are explained by which component of ERG theory? Satisfaction-progression According to Herzberg's dual-structure theory, motivation factors were often cited as the primary causes of satisfaction and motivation. Why do high-need achievers tend not to make good top
managers? Top managers seldom receive immediate feedback. According to equity theory, people want to be treated fairly. According to the equity theory, inputs include all of the following EXCEPT money ____ theory assumes that people are motivated to work toward a goal if they want that goal and think they can achieve it. Expectancy Porter and Lawler's extension of the expectancy model argues that high levels of performance may lead to satisfaction. Which two types of reinforcement are generally accepted as means for increasing the
frequency of desired behavior? Positive reinforcement and avoidance Which type of reinforcement schedule is effective at motivating desirable behaviors, especially in the early stages of learning? Continuous CHAP. 5 Job specialization The problems
encountered when implementing job rotation in the workplace include all of the following EXCEPT: it increases flexibility in transferring workers to new jobs. Job
enlargement involves the process of horizontal job loading, meaning that the employee is assigned more tasks to perform. Which
of the following best describes the current view of job enrichment? Job enrichment has recently fallen into disfavor among managers In the job characteristics theory, which of the following is NOT a factor presumed to cause the emergence of psychological states? Experienced responsibility All of the
following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true EXCEPT: high profits for stockholders. Participation occurs when employees have a voice in decisions about their own work. Organizations may benefit from allowing employee participation in all of the following areas EXCEPT: corporate investment decisions. Empowerment will enhance organizational effectiveness under all the following conditions EXCEPT: renewed concentration of authority in the hands of top managers. Which of the following is an alternative work arrangement where an employee is given more control over the times worked on a typical workday? Flextime When a construction worker decides to work additional hours on a typical workday so that he can have a three-day weekend, he is likely taking advantage of a ____ program. compressed workweek The
benefits of job sharing include all of the following EXCEPT: organizations are concerned about worker safety. CHAP.6 believes he or she can accomplish goals even if he or she failed to do so in the past. Goal specificity has been shown to be consistently related to performance. Goal ____ is defined as the extent to which a person is interested in reaching a goal. commitment Goal-setting theory has been tested in a variety of settings. Which of the following statements is NOT true regarding the findings of these studies? b)Goal difficulty and goal specificity are closely related to performance. c)Little is currently known about how individuals accept and become committed to goals. d)Goal setting may focus too much on the short-term at the expense of long-term issues. e)Goals set for organizations as a whole are typically more effective than goals set for individual employees. Goals set for organizations as a whole are typically more effective than goals set for individual employees. Information from performance measurement is commonly used as a basis
for all of the following functions EXCEPT to analyze competition. Which of these is NOT a problem identified with the 360-degree feedback system? It gives a wider range of performance-related feedback Which of the following is true about 360-degree feedback? b)Traditional evaluations are usually more effective than 360-degree systems. c)Evaluators in a 360-degree system tend to focus on objective performance. d)Managers are likely to hear some personal comments on sensitive topics. e)Using 360-degree feedback has several key advantages, and virtually no disadvantages. Managers are likely to hear some personal comments on sensitive topics.
The courts and Equal Employment Opportunity guidelines have mandated that performance measurements be based on job-related criteria The organization's compensation structure should be equitable. Cynthia was one of many employees who received a generous Christmas bonus, which carried ____ value for Cynthia. surface Which of the following is an
example of an incentive program? Wages All of the following are true about employee benefits except b)offering benefits became a standard component of compensation during World War II. c)some employees demand benefits through union bargaining. d)the burden of providing employee benefits is easier for firms in the United States compared to organizations in other countries. e)organizations are required by law to offer certain benefits. the burden of providing employee benefits is easier for firms in the United States compared to organizations in other countries. Which of these describes self efficacy It refers to the extent to which an individual?Which of these describes self-efficacy? It refers to the extent to which an individual. a)is willing to expend effort in order to attain a goal.
Which of the following is the third step in OB modification quizlet?Which of the following is third step in OB modification? Identify the existing behavioral contingencies or consequences of performance. According to Maslow, if a previously satisfied lower- level needs to become deficient, the individual returns to the lowest level that is now deficient.
Which of the following is not a core topic of organizational Behaviour?The correct answer is: D) resource allocation. The core topics of organizational behavior are motivation, conflict, work design, and attitude development. Resource allocation is not a part of organizational behavior.
Which of the following is a reason that the study of OB is important for students?Which of the following is a reason that the study of OB is important for students? The topics OB studies relate to skills that are highly valued by employers.
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Empowerment will enhance organizational effectiveness under all the following conditions EXCEPT
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