OverviewStart Your Career in the Healthcare Industry as a Medical Asministrative Assistant Show
Administrative medical assistants are skilled multi-taskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient. Their duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims. Upon completion of this program you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by National Healthcareer Association (NHA). The registration fee for this exam is included with this program. What you will learn
How you will benefit
How this course is taught
PrerequisitesThere are no prerequisites to take this course. However, in order to sit for national certification exams, candidates must have a high school diploma or equivalent; therefore, it is recommended you have this before enrolling for this course. RequirementsHardware Requirements:
Software Requirements:
Other:
Instructional Material Requirements: The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: Administrative Medical Assisting CurriculumIntroduction to Becoming an Administrative Medical Assistant Understand the tasks typically assigned to an administrative medical assistant, opportunities for employment within the field, effective types of communication, stress management best practices, and patient interview techniques. Law, Ethics, and Healthcare Master an understanding of ethical guidelines for healthcare providers. Learn about a diverse range of health insurance coverage options and how eligibility effects different people. Medical Offices Best Practices and Technology Discuss the practicalities of opening and closing a medical facility and the responsibilities that come with the role. Understand various safety issues that a medical assistant may face. Cover the role of computers and telecommunications and how they relate to patient care and scheduling. Introduction to Medical Terminology Develop the fundamental knowledge of how to communicate using medical terminology, and how to use this vocabulary when it comes to managing medical records. Medical Communication On and Off-Line Cover and review the correct composition of a business letter, meeting agenda, business email, medical document, and medical billing file. Financial Practices and Administrative Tasks Learn the ins and outs of daily financial practices within a medical setting. Master dealing with insurance claims and payments in tandem with understanding job duties and office managerial tasks. InstructorNancy Smith Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs. LaTisha Cottingham LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor. FAQsWHAT IS A CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT? A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant. WHAT IS THE DEMAND FOR ADMINISTRATIVE MEDICAL ASSISTANTS? The demand for Administrative Medical Assistants is high, and it is expected to grow 23 percent over the next several years according to the Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology. WHAT DOES AN ADMINISTRATIVE MEDICAL ASSISTANT DO? An Administrative Medical Assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more! WHAT PERSONALITY TRAITS ARE HELPFUL FOR MEDICAL ADMINISTRATIVE ASSISTANTS? As a medical admin, you will interact with patients every day. In fact, you'll often be the first person to greet patients as they enter the medical facility. You'll need the ability to stay calm under pressure, as well as have a friendly demeanor. You'll need to multi-task as this is a position that requires you to juggle a lot of moving parts (answering phones, talking with patients, charting, computer systems, interacting with other office staff including doctors, etc.) You should have the ability to take initiative and be a self-starter. The most successful medical administrative assistants are also organized, dependable, and understand the importance of confidentiality. WHAT IS THE DIFFERENCE BETWEEN AN ADMINISTRATIVE MEDICAL ASSISTANT AND A MEDICAL ASSISTANT? The difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests. HOW MUCH DOES AN ADMINISTRATIVE MEDICAL ASSISTANT MAKE? According to the Bureau of Labor Statistics, Administrative Medical Assistants earn a median salary of $36,000. WHERE WILL I WORK AS A MEDICAL ADMINISTRATIVE ASSISTANT? Medical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you'll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients. DO I HAVE TO BE ADDMITTED TO MISSISSIPPI STATE UNIVERSITY TO ENROLL IN THIS PROGRAM? No, you do not have to be an admitted student to Mississippi State University to enroll in this program. Our online non-credit advanced career training programs are open to all. WHEN CAN I START THE COURSE? This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours. AM I GUARANTEED A JOB? This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering. CAN I GET FINANCIAL ASSISTANCE? This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. Financing is available through other private, military, and government funding options. Learn more about financial assistance. OverviewStart Your Career in the Healthcare Industry as a Medical Asministrative Assistant Administrative medical assistants are skilled multi-taskers who direct the flow of patients through an office. Effective patient flow allows the practice to operate efficiently, increase revenue, and provide a positive experience for the patient. Their duties can include scheduling appointments, entering demographic and insurance information into practice software, managing patient check-in and check-out, answering phone calls, filing and retrieving paper records, maintaining electronic records, composing correspondence, performing daily financial practices, assigning medical codes and processing insurance claims. Upon completion of this program you will be prepared for the Certified Medical Administrative Assistant (CMAA) national certification exam offered by National Healthcareer Association (NHA). The registration fee for this exam is included with this program. What you will learn
How you will benefit
How this course is taught
PrerequisitesThere are no prerequisites to take this course. However, in order to sit for national certification exams, candidates must have a high school diploma or equivalent; therefore, it is recommended you have this before enrolling for this course. RequirementsHardware Requirements:
Software Requirements:
Other:
Instructional Material Requirements: The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: Administrative Medical Assisting CurriculumIntroduction to Becoming an Administrative Medical Assistant Understand the tasks typically assigned to an administrative medical assistant, opportunities for employment within the field, effective types of communication, stress management best practices, and patient interview techniques. Law, Ethics, and Healthcare Master an understanding of ethical guidelines for healthcare providers. Learn about a diverse range of health insurance coverage options and how eligibility effects different people. Medical Offices Best Practices and Technology Discuss the practicalities of opening and closing a medical facility and the responsibilities that come with the role. Understand various safety issues that a medical assistant may face. Cover the role of computers and telecommunications and how they relate to patient care and scheduling. Introduction to Medical Terminology Develop the fundamental knowledge of how to communicate using medical terminology, and how to use this vocabulary when it comes to managing medical records. Medical Communication On and Off-Line Cover and review the correct composition of a business letter, meeting agenda, business email, medical document, and medical billing file. Financial Practices and Administrative Tasks Learn the ins and outs of daily financial practices within a medical setting. Master dealing with insurance claims and payments in tandem with understanding job duties and office managerial tasks. InstructorNancy Smith Nancy Smith has over 30 years of experience in the healthcare industry. Her clinical experience includes working as a medical assistant for a network of rural health clinics, and as a medical coder, insurance claims specialist, and medical records auditor. She worked as a medical office manager for ten years, where she recruited and trained all medical assistants. Nancy holds a bachelor's degree in vocational education and has developed and taught medical assistant programs. LaTisha Cottingham LaTisha Cottingham has over 20 years of experience in the healthcare industry. She has six years of teaching experience in the field of medical billing and coding and Medical Assisting. Currently she is employed as an HIM Analyst for a Long-Term Care establishment that is based out of Alabama. Previously she was employed as the lead instructor for the Allied Health Department for a local career institute. LaTisha's field of expertise is in the area of physician-based inpatient coding and Emergency Department coding. The certifications that she holds are as follows: a Registered Health Information Technician (RHIT), a Certified Professional Coder (CPC), and a Certified Clinical Medical Assistant (CCMA). In preparation for ICD-10-CM, LaTisha received her ICD-10-CM/PCS Trainer Certification from American Health Information Association (AHIMA), where she is currently a member. LaTisha is also a member of the American Academy of Professional Coders (AAPC) and the National Healthcare Association (NHA) where she is a test proctor. FAQsWHAT IS A CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT? A Certified Medical Administrative Assistant (CMAA) is a certification earned by those who have proven their expertise in efficiently and effectively running healthcare offices. This nationally recognized designation is something that many employers are searching for in one of the fastest-growing careers today. Upon earning this certification, you'll be able to confidently handle correspondence, answer calls, schedule appointments, operate computer systems, maintain files, update and maintain patient information, and create operation reports for any medical practice, essential duties for any administrative medical assistant. WHAT IS THE DEMAND FOR ADMINISTRATIVE MEDICAL ASSISTANTS? The demand for Administrative Medical Assistants is high, and it is expected to grow 23 percent over the next several years according to the Bureau of Labor Statistics. This job growth will result mainly from an increasing elderly population as well as advances in healthcare and medical office technology. WHAT DOES AN ADMINISTRATIVE MEDICAL ASSISTANT DO? An Administrative Medical Assistant manages all the front desk activities for a hospital, doctor's office, or other medical facility. This is an integral role in healthcare as it allows doctors and other medical staff to focus on caring for patients. In this role, you will need to have excellent customer service skills as you are often the first person that patients connect with at a medical facility. You will need to be able to multitask, deal with stress well, use computer systems, handle money, and communicate clearly and concisely. You'll master all of these things and more! WHAT PERSONALITY TRAITS ARE HELPFUL FOR MEDICAL ADMINISTRATIVE ASSISTANTS? As a medical admin, you will interact with patients every day. In fact, you'll often be the first person to greet patients as they enter the medical facility. You'll need the ability to stay calm under pressure, as well as have a friendly demeanor. You'll need to multi-task as this is a position that requires you to juggle a lot of moving parts (answering phones, talking with patients, charting, computer systems, interacting with other office staff including doctors, etc.) You should have the ability to take initiative and be a self-starter. The most successful medical administrative assistants are also organized, dependable, and understand the importance of confidentiality. WHAT IS THE DIFFERENCE BETWEEN AN ADMINISTRATIVE MEDICAL ASSISTANT AND A MEDICAL ASSISTANT? The difference between an Administrative Medical Assistant and a Medical Assistant is that while both positions can and do perform clerical tasks, a Medical Assistant also has the ability to perform some clinical tasks such as helping with examinations, giving injections, and preparing specimens for lab tests. HOW MUCH DOES AN ADMINISTRATIVE MEDICAL ASSISTANT MAKE? According to the Bureau of Labor Statistics, Administrative Medical Assistants earn a median salary of $36,000. WHERE WILL I WORK AS A MEDICAL ADMINISTRATIVE ASSISTANT? Medical administrative assistants are found in nearly every medical office in the country. By earning your CMAA, you'll be prepared to work for clinics, private physician offices, hospitals, surgery centers, dentists, optometrists, chiropractors, and more. Professional medical offices need CMAAs to help keep their offices running smoothly as they treat patients. DO I HAVE TO BE ADDMITTED TO MISSISSIPPI STATE UNIVERSITY TO ENROLL IN THIS PROGRAM? No, you do not have to be an admitted student to Mississippi State University to enroll in this program. Our online non-credit advanced career training programs are open to all. WHEN CAN I START THE COURSE? This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours. AM I GUARANTEED A JOB? This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering. CAN I GET FINANCIAL ASSISTANCE? This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. Financing is available through other private, military, and government funding options. Learn more about financial assistance. For which of the following tasks should a CMA use Microsoft Access?CMAA EXAM REVIEW. Which of the following actions should a medical administrative assistant?CMAA Practice Exam 10. Which of the following actions should the medical administrative assistant take when scheduling a new patient for a physical examination?Which of the following actions should a medical administrative assistant take when scheduling a new patient for a physical examination? Inform the patient of the appointment cancellation policy.
Which of the following time should the medical administrative assistant obtain preauthorization for a diagnostic procedure?Practice flashcards for exam. |