Is the value of the set of behaviors that contribute either positively or negatively to organizational goal accomplishment?

18 Questions  |  By Rbow1985 | Last updated: Mar 22, 2022 | Total Attempts: 1414

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Sequential Easy First Hard First

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• 1. 

  The value of the set of employee behaviors that contribute either positively or negatively to organizational goal accomplishment is known as:

  • A. 

    Job commitment

  • B. 

    Motivation

  • C. 

    Job satisfaction

  • D. 

    Job performance

  • E. 

    Organizational commitment

• 2. 

  Employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces is known as:

  • A. 

    Task performance

  • B. 

    Citizenship behavior

  • C. 

    Counterproductive behavior

  • D. 

    Job withdrawal

  • E. 

    Organizational commitment

• 3. 

  Shawn is an advertising executive at Lake City Advertising. For Shawn, developing advertising campaigns and preparing and delivering presentations to clients are most likely examples of:

  • A. 

    Organizational commitment

  • B. 

    Job withdrawal

  • C. 

    Citizenship behavior

  • D. 

    Counterproductive behavior

  • E. 

    Task performance

• 4. 

  An employee's response to job demands that are nove, unusual, or unpredicatable is known as:

  • A. 

    Job withdrawal

  • B. 

    Adaptive task performance

  • C. 

    Counterproductive behavior

  • D. 

    Routine task performance

  • E. 

    Job requirement

• 5. 

  Relatively discretionary activities that contribute to the organization by improving the overall quality of the setting in which work takes place is known as:

  • A. 

    Job environment adaptation

  • B. 

    Productive behavior

  • C. 

    Citizenship behavior

  • D. 

    Routine task performance

  • E. 

    Job appreciation

• 6. 

  Bertha keeps the other employees in her dept informed about various issues that are relevant to them. Bertha is demonstrating which type of citizenship behavior?

  • A. 

    Helping

  • B. 

    Courtesy

  • C. 

    Sportsmanship

  • D. 

    Civic Virtue

  • E. 

    Responsibility

• 7. 

  Terry Bull is always reading and keeping up with organizational announcements and news that affect his company. Terry is demonstrating which type of citizenship behavior?

  • A. 

    Helping

  • B. 

    Voice

  • C. 

    Responsibility

  • D. 

    Civic Virtue

  • E. 

    Sportsmanship

• 8. 

  Which of these behaviors is included in the "serious" category of organizational counterproductive behavior?

  • A. 

    Sabotage

  • B. 

    Harassment

  • C. 

    Incivility

  • D. 

    Substance Abuse

• 9. 

  Which of the following behaviors is considered to be political deviance?

  • A. 

    Harassment

  • B. 

    Abuse

  • C. 

    Gossiping

  • D. 

    Wasting Resources

  • E. 

    Sabotage

• 10. 

  Everyday, Dick Burns comes to work intoxicated, and this compromises his work efficiency. Dick is engaging in:

  • A. 

    Production deviance

  • B. 

    Sabotage

  • C. 

    Property deviance

  • D. 

    Political deviance

  • E. 

    Personal aggression

  • F. 

    Re-living the 80's at an inappropriate time... oh, and being a loser

• 11. 

  Which of the following is NOT true about counterproductive behavior?

  • A. 

    People who engage in one form of counterproductive behavior also tend to engage in other forms of counterproductive behavior.

  • B. 

    Counterproductive behavior is relevant to any job.

  • C. 

    There is a strong positive correlation between task performance and counterproductive behavior.

  • D. 

    Counterproductive behaviors tend to represent a pattern of behavior rather than isolated incidents.

  • E. 

    Sometimes the best task performers are the ones who can best get away with Counterproductive behavior.

• 12. 

  Emotional reasons for staying with the current organization, such as feeling about friendships, the culture of the company, and a sense of enjoyment when comleting job duties create:

  • A. 

    Affective commitment

  • B. 

    The weird, touchy-feely guy that no one likes to work with...except fat women

  • C. 

    Continuance commitment

  • D. 

    Antagonistic commitment

  • E. 

    Normative commitment

• 13. 

  A desire to remain a member of an organization due to a feeling of obligation constitutes:

  • A. 

    Affective commitment

  • B. 

    Continuance commitment

  • C. 

    Antagonistic commitment

  • D. 

    Normative commitment

  • E. 

    Aggressive commitment

• 14. 

  Which of the following suggests that employees with fewer bonds will be most likely to quit the organization?

  • A. 

    The structural equivalence model

  • B. 

    Common sense

  • C. 

    The social influence model

  • D. 

    The logic-based model

  • E. 

    The erosion model

• 15. 

  Which type of employee possesses low levels of organizational commitment but high levels of task performance and is motivated to achieve work goals for themselves, not necessarily for their company?

  • A. 

    Citizens

  • B. 

    Lone wolves

  • C. 

    Stars

  • D. 

    Principals

  • E. 

    Apathetics

• 16. 

  According to the text, the most widespread form of psychological withdrawal among white-collar employees is:

  • A. 

    Socializing

  • B. 

    Daydreaming

  • C. 

    Moonlighting

  • D. 

    Cyberloafing

  • E. 

    Making photo copies of their asses

• 17. 

  Which of the following statements about continuance is true?

  • A. 

    It exists when there is a cost associated with staying and a profit associated with leaving.

  • B. 

    One factor that decreases continuance commitment is the total amount of investment an employee has made in mastering his/her work role.

  • C. 

    On of the factors the increases continuance commitment is a lack of employment alternatives.

  • D. 

    There is a statistical relationship between continuance commitment and citizenship behavior.

  • E. 

    Continuance commitment tends to create more of an active form of loyalty.

• 18. 

  Employees can respond to negative work events in which four ways?

  • A. 

    Exit, voice, loyalty, neglect

  • B. 

    Deviance, sabotage, absenteeism, exit

  • C. 

    Shirking, counterproductive behaviors, exit, withdrawal

  • D. 

    Exit, tardiness, aggression, apathy

Questions: 20  |  Attempts: 5643   |  Last updated: Mar 22, 2022

• Sample Question

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  High dollar value

  

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• Sample Question

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• Sample Question

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