What are the two types of data that should be saved before troubleshooting a computer for a client choose two?

Aug 4, 2020 Last Updated: Aug 4, 2020

Question:
Which two types of data should be backed up before troubleshooting a computer for a customer? (Choose two.) (Choose two.)

  • BIOS system file
  • driver files for the hard disk
  • Internet Explorer favorites files
  • Windows operating system files
  • documents that are created by the customer

Explanation: Only customer created data is necessary for backup as a precaution to the troubleshooting process.

More Questions: IT Essentials (ITE v7) Chapter 4 Exam Answers

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What are the two types of data that should be saved before troubleshooting a computer for a client choose two?

Which two types of data should be backed up before troubleshooting?

BIOS system filedriver files for the hard diskInternet Explorer favorites files**Windows operating system filesdocuments that are created by the customer**Explanation:Only customer created data is necessary for backup as a precaution to the troubleshooting process.

Which two types of data should be?

There are two general types of data – quantitative and qualitative and both are equally important.

What task should be completed before escalating a problem to a higher level technician?

What task should be completed before escalating a problem to a higher-level technician? Replace all hardware components with components that are known to work.

What is the next step after a possible solution is implemented during a troubleshooting process?

What is the next step after a possible solution is implemented during a troubleshooting process?.
Test another possible solution..
Identify other possible causes for the problem..
Document the cause and the solution for the problem..
Verify the full system functionality and apply maintenance procedures. Explanation:.