Related PapersConflict is commonplace in the SDM process and research into its antecedents and consequences is increasing. This paper examines the impact of conflict on firm performance. It focuses on the Egyptian manufacturing sector. An integrative model of the relationship between affective conflict and firm performance considering the control effects of four contextual variables, namely, decision motive, firm size, type of ownership and environmental hostility, was developed and tested using 135 questionnaires collected from private and public business sectors. Using financial and nonofficial indicators of performance, regression analyses were used to test the study hypotheses. The results derived suggest that conflict is a significant predictor of firm performance. Show
This paper presents a new concept of computational methods and models system for expressvaluation of the decision making effectiveness as a crucial notion of the business communication management. Proposed concept is based on the idea of the identification of fundamental intellectual processes, which lie in the basis of decision-making process, as well as the dependence of their peculiarities on the of decision-making model. Simulation model, built on the analogies of human intellectual activity and that of a PID-controller were developed. The quantitative decision-making effectiveness indicator by means of using the testing control methodology was suggested. The terms of this indicator are: performance as a quantitative measure of the decision-activity success and potency as a qualitative measure of power of the decision-techniques set. The received results allow solving the problem of forecasting the expected financial results and of rationalization of enterprise’s labor resources... Experts and novices approach decisions in remarkably different ways. The quality of decision-making by a novice largely depends on the ability to conduct a rational analysis of the decision situation. An expert makes use of a highly developed model of the decision situation and the decision is not the result of the "rational" process. We begin with a critical evaluation of the commonly accepted definition of the rational decision-making process. This leads to a revision with systemic, iterative, and adaptive properties. A description of decision situations with reference to their appropriateness for the application of expertise is the basis of an understanding of the domain in which expertise may be developed. Next, we present the process for the development of expertise. The rational process, as revised, is the foundation for the development. The attributes of expertise developed as described closely match characteristics of expertise described in the research and application literature. The monograph constitutes a crowning of research led in the field of particular methodology of management science, in the field of enhancing managerial decision-making sub-discipline in frames of the practical stream of the management science discipline. The monograph is a development of the research project in which the elaboration of a scientific method for the enhancement of managerial decision-making processes through the Modular Multicriteria Managerial Decision-Making Model (MMUMADEMM) has been proposed. process of learning about nature and codifying this knowledge into usable theories turning a product concept to a finish physical problem 2. Design and Development —
new products or parts are tested for work ability production personnel or assumes responsibility for the product — either directly in charge of the construction personnel or may have responsibility for the construction process assist the company’s customers to meet their needs — performing any of the various tasks in regulating, monitoring, and controlling the activities of various institutions — assigned to manage groups of people performing specific tasks • Refers to the activity combining technical knowledge with the ability to organize and coordinate worker power, materials, machinery, and money. • His main responsibility is to lead his group into producing a certain output consistent with the required specifications • Creative problem solving process of planning, organizing, leading, and controlling an organizations’s resources to achieve its mission and objectives. Planning, organizing, directing, controlling Requirements for the Engineer Manager’s Job 1. Bachelor’s degree in engineering or master’s degree in engineering or business management 2. Few years of experience in a pure engineering job 3. Training in supervision 4. Special training in engineering management . How One May Become a Successful Engineer Manager according to Kreitner Ability, Motivation to manage, opportunity • The process of identifying and choosing alternative courses of action in a manner appropriate to the demands of the situation. • Adapt a certain procedure designed to determine the best option available to solve certain problems. • According to Nickels and others, “is the heart of all the management functions” Decision-Making Process Clue: DAADEMIE Diagnose problem Analyze environment Articulate problem or opportunity Develop viable alternative Evaluate Alternatives Make a choice Implement decision Evaluate and adapt decision results difference b/w an actual situation and a desired situation limited funds, limted training, and ill-designed facilities Components of the Environment : Internal and external environments organizational activities within a firm variables that are outside the organization 4. Develop viable alternatives Clue: PDR • Prepare a list of alternative solutions • Determine the viability of each solution • Revise the list 5. Evaluate alternatives Clue: NON/VCR • Nature of the problem • Objectives of the firm • Nature of the alternatives presented • According to Souder: value, cost and risk characteristics refers to the process of selecting among alternatives representing potential solutions to a problem carrying out the decision so that the objectives sought will be achieved • Use control and feed back mechanisms to ensure results and to provide information for future decisions. 8. Evaluate and adapt decision results process which requires checking at each stage of the process to assure that alternatives, criteria, and solution aligned with the goals and obejectives actions made to ensure that activities performed match the desired activities or goals using intuition and subjective judgment 1. Qualitative Evaluation using any technique in a group classified as rational and analytical calculate the number of items that should be ordered at one time to minimize the total yearly cost Economic order quantity model economic order quantity technique applied to production orders • Production order quantity model used for planned shortages • Back order inventory model – minimize the total cost when quantity discounts are offered • Quantity discount model – • Determine the number of service units that will minimize both customers waiting time and cost service schedule, monitor, and control large and complex projects by employing three time estimates for each activity • Program Evaluation Review Technique (PERT) • Critical Path Method (CPM) • The collection of past and current information to make predictions about the future • Forecasting method that examines the association b/w two or more variables • Simple regression with one independent variable involved • Multiple regression when two or more IV involved • Represent reality, on which conclusions about real-life problems can be used • Used to produce an optimum solution within bounds imposed by constrains upon decision • Samples of populations are statistically determined to be used for a number of processes • Refers to the rational way to conceptualize, analyze, and solve problems in situations involving limited or partial information about the decision environment Statisticak decision theory revise and update the intial assessments of the event probabilities generated by the alternative solutions selects the decision alternative having the maximum expected payoff or the minimum expected loss if he is working with a low table (output of planning) - provides a methodical way of achieving desired results. planning refers to “the management function that involves anticipating future trends and determining the best strategies and tactics to achieve organizational objectives planning is “the selection and sequential ordering of tasks required to achieve an organizational goal planning is “deciding what will be done, who will do it, where, when and how it will be done, and the standards to which it will be done It is the process of determining the major goals of the organization and the policies and strategies for obtaining and using resources to achieve those goals Intermediate planning Intermediate planning refers to the process of determining the contributions that sub units can make with allocated resources. 2. Middle Management Level Operational Planning Operational planning refers to the process of determining how specific tasks can best be accomplished on time with available resources. 3. Lower Management Level – The Planning Process Clue: SDDS Setting organizational, divisional or unit goals Determining strategies or tactics to reach goals Determining resources needed Setting standard Functional areas Time Horizon Frequency of use written document or blueprint for implementing and controlling an organization’s marketing activities related to a particular marketing strategy. states the quantity of output a company must produce in broad terms and by product family summarizes the current financial situation of the firm, analyzes financial needs, and recommends a direction for financial activities indicates the human resource needs of a company detailed in terms of quantity and quality and based on the requirements of the company’s strategic plan. 4. Human Resource Management Plan - plans intended to cover a period of less than one year. First-line supervisors are mostly concerned with these plans. plans covering a time span of more than one year. These are mostly undertaken by middle and top management. used again and again, and they focus on managerial situations that recur repeatedly broad guidelines about recurring situations or function plans that describe the exact series of actions to be taken in a given situation. statements that either require or forbid a certain action. These plans are specifically developed to implement courses of action that are relatively unique and are unlikely to be repeated a budget is a plan which sets forth the projected expenditure for a certain activity and explains where the required funds will come from is a single-use plan designed to coordinate a large set of activities. is a single-use plan that is usually more limited in scope than a program and is sometimes prepared to support a program. Contents of the Marketing Plan according to William Cohen Clue: ETSMMSF 1. The Executive Summary 2. Table of Contents 3. Situational Analysis and Target Market 4. Marketing Objectives and Goals 5. Marketing Strategies 6. Marketing Tactics 7. Schedules and Budgets 8. Financial Data and Control The Contents of the Production Plan Clue: AHH 1. The amount of capacity the company must have 2. How many employees are required 3. How much material must be purchased Contents of the Financial Plan Clue: ASCCSE An analysis of the firm’s current financial condition as indicated by an analysis of the most recent statements. A sales forecast The capital budget The cash budget A set of pro forma (or projected) financial statements The external financing plan The Contents of the Human Resources Plan Clue: PPTR 1. personnel requirements of the company 2. plans for recruitment and selection 3. training plan 4. retirement plan PARTS OF THE STRATEGIC PLAN 1. Company or corporate mission 2. Objectives or goals 3. Strategies Strategic statement that identifies why an organization exists, its philosophy of management and its purpose as distinguished from other similar organizations in terms of product, services and markets Company of corporate mission Making planning effective Recognize the planning barriers Use of aids to planning Planning barriers according to Plunkett and Attner Clue: MILIFTC 1. manager’s inability to plan 2. improper planning process 3. lack of commitment to the planning process 4. improper information 5. focusing on the present at the expense of the future 6. too much reliance on the planning department 7. concentrating on only the controllable variables 1. Gather as much information as possible 2. Develop multiple sources of information 3. Involve others in the planning process refers to the capacity of an engineer manager to achieve organization objectives effectively and efficiently refers to the likelihood of achieving the goals of the alternatives What is the term used for evaluating alternatives using intuition and when subjective judgment is needed?Qualitative Evaluation.
This term refers to evaluation of alternatives using intuition and subjective judgment. Managers tend to use the qualitative approach when: The problem is fairly simple.
What is the process of defining the problem and identifying and choosing alternative courses of action in manner appropriate to the demands of the situation?According to Kreitner (1966) decision making is a process of identifying and choosing an alternative course of action in a manner appropriate to the demand of the situation.
Where the engineer is engaged in the process of learning about nature and codifying this knowledge into usable theories?Research - where the engineer is engaged in the process of learning about nature and codifying this knowledge into usable theories.
WHO states that managers tend to use qualitative approach when the problem is fairly simple?Stevenson states that managers tend to use the qualitative approach when: 1. The problem is fairly simple 2. The problem is familiar 3. The cost involved are not great (low cost) 4.
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