What time interval is frequently used to set up the appointment schedule in a medical office?









































































LEARNING OBJECTIVES PROCEDURES
Methods of Scheduling  
1. Describe how scheduling appointments efficiently meets the needs of both physicians and patients.  
2. Describe the correct use of appointment books and computer scheduling to make appointments.  
3. Explain why the medical office must retain an updated copy of the daily appointment schedule.  
Types of Scheduling  
4. Describe several types of scheduling, including stream scheduling, wave scheduling, modified wave scheduling, double booking, open booking, and patient self-scheduling.  
5. Identify types of patient appointments that may be clustered in the appointment schedule.  
Setting up the Appointment Schedule  
6. Identify factors to be considered when setting up the appointment schedule. Set up the appointment schedule.
7. Explain how to set up the appointment schedule.  
Making an Appointment  
8. Differentiate between the information needed to make an appointment for a new patient and an established patient. Make an appointment.
9. Differentiate among medical conditions that require emergency care, urgent care, and routine care.  
10. Describe how to schedule appointments for individuals who are not patients.  
Managing the Appointment Schedule  
11. Describe the method for changing or canceling appointments. Manage the appointment schedule.
12. Describe how to update the schedule on the day of the appointment and document changes.  
13. Identify three methods to remind patients to make or keep appointments.  
14. Describe how to store appointment books and daily schedules.  
Scheduling Diagnostic Tests, Procedures, and Admissions  
15. Identify how to schedule inpatient and outpatient diagnostic tests and procedures. Schedule inpatient and outpatient diagnostic tests or procedures.
16. Identify how to schedule hospital admissions and surgery. Schedule inpatient or outpatient surgery.

How long in advance can patients usually schedule appointments?

Setting Up the Appointment Schedule. Appointments are usually scheduled up to 6 months in advance. Before scheduling can begin, the appointment book or computer software must be set up to indicate the times when the physician will see patients.

What is the most common type of scheduling in a medical office?

The most common type of appointment scheduling in a medical office are: Open office hours – This type of scheduling involves no fixed or previous bookings and the office keeps itself open during the working hours. Patients are seen by the physician in the order of their arrival.

Which type of scheduling system is used when patients are scheduled every 30 minutes?

Wave Scheduling In this method, a practice schedules three or four patients every thirty minutes. Then, the practitioner sees each patient in the order in which they arrive. Patients are seen in waves, meaning there is always a patient waiting to be seen.

What is appointment scheduling in medical terms?

An appointment scheduling method in which each patient is given a different, specific appointment time. Also called stream scheduling, fixed appointment scheduling, or single booking. Triage. The process of separating patients by the urgency of their need for care.