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Chapter 01 Introduction to Operations Management True / False Questions 1. As a service business, the operations management activities of an airline companyanalysis have nothing in common with the operations management activities within a bicycle manufacturing company. FALSE 2. Operations managers are responsible for managing activities and resources that produce goods and/or provide services. TRUE 3. Effectiveness refers to achieving intended goals whereas efficiency refers to minimizing cost and time. TRUE 4. Operations, marketing, and finance function independently of each other in most organizations. FALSE 5. The operations function exists only in firms that are goods-oriented. FALSE 6. Operations management pertains almost exclusively to the management of manufacturing operations. FALSE 7. Value-added refers to the cost of the inputs required to produce goods and services. FALSE 8. As long as a product is ready in advance of when customers demand it, the timing of when a product is manufactured does not influence the value-added. FALSE 9. Storing an item earlier than the scheduled delivery date is an example of a value adding activity. FALSE 1-1 Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. 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Become Premium to read the whole document. Why is this page out of focus?This is a Premium document. Become Premium to read the whole document. Which of the following is the first step in a typical strategic planning process?The first step in the strategic planning process is to set the strategic direction by developing the mission and vision statements for the chapter.
Which term defines when activities are incompatible so that more of one thing necessitates less of another activity?Trade-offs occur when activities are incompatible. Simply put, a trade-off means that more of one thing necessitates less of another.
Which of the following are multifactor measures of productivity?Multifactor productivity refers to the productivity of all the inputs used in the production process. These include: labor, capital, land, and intermediate inputs (e.g., energy inputs and purchased services).
What are the three types of projects based on the amount of change involved?What are the three types of projects based on the amount of change involved? Derivative, breakthrough, platform.
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Which of the following is not a strategy associated with operational effectiveness?
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