Presentation on theme: "Organizational Behavior"— Presentation transcript: 1 Chapter 1 Introduction:Organizational Behavior in the 1990s Nelson & Quick Show
2 Organizational Behavior 3 Organizational Vs Individual Point of View
4 Internal/External Perspective of Human Behavior
5 Interdisciplinary Influences on Organizational Behavior 6 Components of an Organization 7
Organizations as Systems 8 Formal vs Informal
Organization
9 Formal & Informal Elements of Organizations
10 U.S. Gross Domestic Product
11 Six Focus Organizations
12 Change Too much change = chaos Too little change = stagnation
13 International Competition in Business 14 Quality
A potential means for giving organizations in viable industries a competitive edge in international competition A rubric for products and services that are of high status A customer-oriented philosophy of management with implications for all aspects of organizational behavior A cultural value embedded in successful organizations
15 Quality Cannot be optimized Is not a fad Is not an end in itself Three key
questions in evaluating quality-improvement ideas 1. Does the idea improve customer response? 2. Does the idea accelerate results? 3. Does the idea raise the effectiveness of resources? YES means the idea should improve overall quality 16 Total Quality
Management 17 CEOs
Advance Total Quality by:
18 Seven Categories in the Malcolm Baldrige National Quality Award Examination 19 Challenges to Managing Organizational Behavior 20 Learning about Organizational
Behavior 21 The Organizational Behavior Student is 22 Learning from Structured Activity
23 Three Assumptions Required for Learning from Structured Activity 24 Skills Identified by U.S. Department of Labor 25 Watchwords for Organizations in These Changing Times What is the study of organizational Behaviour primarily concerned with?The study of organizational behavior includes areas of research dedicated to improving job performance, increasing job satisfaction, promoting innovation, and encouraging leadership and is a foundation of corporate human resources.
Is defined as the study of individual behavior and group dynamics in organizations?Organizational behavior is the study of both group and individual performance and action within an enterprise. This field of study scans human behavior in the working atmosphere. It determines its effect on job structure, performance, communication, motivation, leadership, decision making abilities etc.
Are defined as people who oversee the activities?Managers are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations. They make decisions, allocate resources, and get work done by other people.
Which discipline is defined as the science of human learned behavior and studies how organizational culture affects performance?Anthropology. Anthropology has also impacted how organizational culture is understood. It is the science of human learned behavior.
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