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Mr. Pohlman Terms in this set (44)_____________ power is the type of influence a person exercises because of a job he or she holds Position What type of management style is when the manager/ leader and followers jointly make decisions Power sharing __________ power tends to produce _________ Expert; commitment Light tactics of conflict include making threats; heavy tactics include violence False When giving a presentation reading from a script is not an effective way to plan delivery True Bounded rationality means solving problems by producing the best possible solution based on a set of highly desirable conditions False Compliance can be a result of what kind of power negative legitimate, coercive, and reward
Assuming based on somebody's gender or age that he or she only likes one mode of communication is considered Implicate bias _________ is the idea that decision makers are restricted by constraints when making decisions bounded rationality _________ is your personal evaluation of your ability to do your job competence Big data can make information more hard to find and less usable False Work life initiatives will lead to employees who aspire to take leadership roles True All communication involves a sender, message, and receiver True _________ bias is especially evident in intrapreneurs who are deciding to start or sustain new ventures over competence The highest degree of empowerment is power distribution When issues are complex, better solutions are needed, commitment is needed, and time is available, the ________ conflict handling style is appropriate. integrating Anything that interferes with transmission and understanding of a message is known as feedback False The rational model of decision making explains how managers should make decisions True Refrent power is derived from personal characteristics and social relationships that effectively gain others compliance True Raj is listening to his parents, who are unhappy about his grades. He is sitting in the chair, with his legs crossed and arms folded. Raj is communicating defensiveness ________ power is the basis of power that most people think of as authority legitimate George is the CEO of Big Sky Travel Corporation. He needs to convey bad news to his employees. The best medium to communicate the news is most likely: face-to-face Susan attended her company's annual meeting where she was not very interested in the presentation and did not try to receive and decode the messages. What is Susan's likely listening style? Passive Brittany prefers to communicate via e-mail, IM, and text messaging, and tends to avoid telephone calls. What generation does Brittany most likely belong to? Millennials Sally is the CIO of Picture Perfect Corporation. She would like to maximize the benefits of using social media for PPC. Sally should do which of the following? Use social media for identifying and engaging potential employees. Which of the following statements about conflict is NOT true? All conflict is negative. Carol is the manager of the marketing department for Bells Corporation. She observed an employee group engaging in stereotyping other groups as being all alike. What is likely happening with this group? The group has become too cohesive. Pablo, the COO at Happy Travel Agency, read some posts on Facebook concerning employees who were bullied at the agency. Pablo would like to correct the situation. He should do all of the following EXCEPT: send an e-mail to all employees that names the employee being bullied and demands that it stops. Scottie Pet Food Company appointed an employee who is widely respected and trusted by his coworkers to hear grievances and arrange a solution. What is this form of ADR called? Ombudsman. When making a decision, bounded rationality often prevails, involving all of the following EXCEPT: the rational model Century Y Corporation invested $1 million to fix a computer system despite severe technical problems and complaints about the system not being "user-friendly." The decision maker was likely influenced by which judgmental bias? Escalation of commitment bias. Maria made a decision by considering available evidence as well as using her intuition. Maria is somewhat of an autocratic manager and took a long time to make the decision due to uncertain situations. Maria's use of evidence and style are most likely informing the decision and analytical Aeronautics Limited Corporation (ALC) is concerned about groupthink occurring within their design team. ALC should do which of the following in an effort to prevent groupthink? Bring in outside experts to speak to the team All of the following are drivers of creative performance behavior EXCEPT: being good at brainstorming. Gina promised her employees that if they reached the goal of fewer than five customer complaints during December, she would give them each a $500 gift card. What type of power is Gina using and what is her likely result? using reward, result is compliance. John is asking advice about how to effectively empower his employees. Which of the following is NOT good advice? A manager needs to be careful when empowering employees because it will decrease the manager's power. Rachel believes using soft influence tactics is more effective than using hard tactics. Which of the following tactics is Rachel most likely to use? building enthusiasm by appealing to her employees' emotions. Mike is involved in a group at work responsible for getting the company parking lot repaired and expanded. What level of political action is Mike likely a part of? coalition level. Janice would like to make a good impression when she goes on an interview next week. Janice should do all of the following EXCEPT: make sure to wear flashy jewelry so she is noticed. legitimate power obtaining compliance through formal authority expert power obtaining compliance through one's valued knowledge or information. referent power when one's personal characteristics and social relationships become the reason for compliance. coercive power obtaining compliance through threatened or actual punishment. reward power obtaining compliance with promised or actual rewards. 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He cannot focus on his friend's presentation because he can't stop thinking about how cold he is. This is an example of: 15 answers QUESTION T/F: Plagiarism and fabrication are serious offenses, but they don't lead to being fired from a job in journalism. 2 answers QUESTION When listening critically you must evaluate the evidence. An important part of this process is determining whether or not the material being provided can be confirmed by other sources or means. This is referred to as 15 answers Which of the following refers to a situation where the more interconnected subunit A is with other subunits in the organization the more central it is?Centrality of Coping Activities.
This is called the subunit's work centrality. The more interconnected subunit A is with other subunits in the organization, the more “central” it is. This centrality, in turn, is influenced by two factors.
Why is it critical for managers to develop policies and procedures governing the appropriate use of social media?Why is it critical for managers to develop policies and procedures governing the appropriate use of social media? It can create many legal, financial, and personnel risks.
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What type of management style is when the manager/leader and followers jointly make decisions?
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