Published October 28, 2022 - Head of Operations Show
Employees who feel connected to their company and job generally work harder, stay longer, and are committed to their employers. Employee engagement is the concept that affects everything your employees do, and it determines the success or failure of your business. Profitability, revenue, and customer experience are all dependent on employee engagement. As an employer or business owner, you may have heard the term ‘employee engagement’ thrown around. But what does it really mean? How can you truly measure employee engagement? And what are the main drivers of employee engagement? If your employees are disengaged, what can you do to salvage the situation? Find out the answers to these important questions below. What is employee engagement?Employee engagement helps you measure employees’ perspectives on the crucial elements of your workplace culture.
Levels of engagement in the workplaceYou can find out if your employees are actively engaged with their work or they’re simply putting in hours. When it comes to engagement, there are 3 levels in the workplace: Fully engaged- Motivated, dedicated employees who take an active role in the company and interacting with the team and working towards achieving the goals of the business. Not engaged- People who are not engaged but just coasting. They don’t get involved actively but they don’t prevent the team or company from moving forward. Actively disengaged- These employees are actively holding the team back and they are completely disengaged from company values and goals. Why is employee engagement important?Engaged employees are more efficient, productive, and dedicated. According to a Gallup only 21% of employees are engaged at work. This means that 78% of the global workforce are either not engaged or only doing the bare minimum to last through the day. Important Employee Engagement StatsOnly 21% of employees are engaged at work. This means that 78% of the global workforce are either not engaged or doing the bare minimum to skate through the day. 1 in 3 employees leave a job as they get bored. The second most common reason for employees to leave a job is poor work culture. Only 29% of employees are happy with the career advancement opportunities available to them.
What are the main drivers of employee engagement?We know that employee engagement can be the difference between a struggling business and a successful one. There are numbers to back this statement up. We also know what we must do to engage employees. It’s simple- create a workplace that employees enjoy coming to every single day. But this simple goal takes a lot of effort and drivers.
How to measure employee engagement?Before we understand how to improve employee engagement, we need to know ways to measure employee engagement. You should evaluate your measures and metrics to understand how engaged your employees are.
How to improve employee engagement?Now that you collected data and analysed it, it’s time to take action on the insights. Employees whose employer acts on their feedback are 2 times more likely to be engaged. Sadly, there is no cookie cutter approach to improving employee engagement. It boils down to what your drivers are, areas where you need to improve, and the potential changes you can implement.
Who is responsible for employee engagement?70% of team engagement is determined by the manager. Employee engagement should be a manager’s responsibility. If your business has a manager or a senior employee in charge, they should ensure clear communication and support to employees. If you manage employees as a business owner, then you need to advocate for them, support them and explain how their work contributes to the success of your business. Unfortunately, without the right tools and guidance, business owners can struggle to understand performance management or engagement. They may end up micromanaging leading to complicated employment relations. Working with experts in employment relations can ensure you avoid any miscommunication and management challenges. Call our 24/7 Advice Line today to get all your tricky questions answered. Blog categories
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