Are a complete set of organized project records that provide an accurate history of the project?

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Terms in this set (20)

predict future project status and progress based on past information and trends.

Progress reports

Status reports

Forecasts

Project updates

Forecasts

_____ are a complete set of organized project records that provide an accurate history of the project.

Project archives

Forecasts

Project plans

Project notes

Project archives

A team has 10 communication channels between its various members. Using the formula number of communication channels = n (n-1)/2, where n is the number of people in the team, the team has _____ members.

5

3

2

10

5

As a manager, you want to praise a team member, Phil, for doing a good job on a particular project. However, you know that Phil tends to be an introvert. Which of the following communication methods would Phil be most comfortable with?

Call Phil in for a private meeting to appreciate his work.

Call a team meeting to praise Phil for his work on the project.

Announce Phil's accomplishment on the company Web site.

Have top management and the other teams in the company award Phil.

Call Phil in for a private meeting to appreciate his work.

Which of the following communication methods would be most appropriate for assessing the commitment of project stakeholders?

Wikis

E-mail

Web sites

Meetings

Meetings

As the number of people involved in a project _____, the complexity of communications _____.

increases, decreases

decreases, increases

increases, stays constant

increases, increases

increases, increases

Which of the following methods of communication is likely to be most effective for conveying sensitive or important information?

Short face-to-face meetings

E-mails

Telephone conversations

Reading reports from other team members

Short face-to-face meetings

A(n) _____ is a Web site that enables anyone who accesses it to contribute or modify Web page content.

intranet

blog

forum

wiki

wiki

____ describe what the project team has accomplished during a certain period.

Progress reports

Status reports

Forecasts

Lessons-learned reports

Progress reports

The _____ line for any e-mail messages you write should clearly state the intention of the e-mail.

to

from

subject

cc

subject

____ describe where the project stands at a specific point in time.

Progress reports

Status reports

Forecasts

Lessons-learned reports

Status reports

An example of push communication is _____.

meetings

video conferencing

voice mails

blogs

voice mails

Using the formula for calculating the number of communication channels, how many channels would two people require?

1

2

3

4

1

The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, the causes of variances on the project, the reasoning behind corrective actions chosen, the use of different project management tools and techniques, and personal words of wisdom based on team members' experiences.

final project report

design document

audit report

lessons-learned report

lessons-learned report

The output of the _____ process is a communications management plan.

managing communications

reporting performance

controlling communications

planning communications

planning communications

According to the guidelines provided by Practical Communications, Inc., a(n) _____ is the most inappropriate medium for addressing negative behavior.

voice mail

e-mail

meeting

Web Site

meeting

Improving an organization's ability to communication is an easy process.
True
False

False

Geographic location and cultural background have no impact on communications.
True
False

False

Project managers must assess the needs of the organization, the project, and individuals in determining which communication medium to use, and when.
True
False

True

The communications management plan varies with the needs of the project.
True
False

True

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