Matt is one of those consistently upbeat, optimistic people. He always looks on the bright side of things and sees the glass as half-full, rather than half-empty. These characteristics describe Matt's _____. Show personality locus of control perception ethnocentrism A The extent to which a person is outgoing, sociable and
assertive A The extent to which a person is trusting, cooperative, and good-natured B The extent to which a person is
dependable, reliable and responsible C The extent to which a person is relaxed, secure and unworried D The extent to which a
person is imaginative, curious and broad-minded E Which traits are elements of an individual's core self-evaluation? Self-efficacy Locus of control Openness to experience Self-esteem Emotional stability A,B,D,E
Even though she had never instructed anyone on how to use the new software, Millicent accepted the responsibility of instructing Sherri because she knew she was capable of doing the job. Which aspect of a core self-evaluation does Millicent's belief represent? self-esteem locus of control self-efficacy emotional stability C What is the term for the way individuals perceive their ability to perform across a variety of different situations? Organizational citizenship Job satisfaction Generalized self-efficacy Specialized self-efficacy C The stable behavioral and psychological characteristics responsible for a person's identity are known as _____. diversity emotional intelligence personality control C Learned helplessness is associated with which facet of a core self-evaluation? Locus of control Self-efficacy Self-esteem Emotional stability B The personality dimensions of extroversion, agreeableness, conscientiousness, emotional stability and openness to experience are referred to as _____. external dimensions of diversity the Big Five personality dimensions elements of the Myers-Briggs Type Indicator a Type A behavior pattern B Emotional intelligence reflects the ability to: (select all that apply) carry out accurate reasoning about emotions believe that you can accomplish most things in your job successfully monitor your and others' feelings and to use this information to guide your thinking and actions use emotions and emotional knowledge to enhance thought A,C,D f-efficacy, self-esteem, locus of control, and emotional stability are traits that make up an individual's ______. Type A behavior pattern fundamental attribution bias proactive personality core self-evaluation D What interdisciplinary field is dedicated to understanding and management of people at work? Organizational behavior Business psychology Strategic management Relationship management A Your Answer incorrect extroversion learned helplessness self-efficacy self-esteem C People with high rates of self-efficacy, including generalized self-efficacy, tend to have what characteristics? Higher rates of motivation High rates of burnout Poor academic performance High job performance A,D Jessica believes she should be concerned for the welfare of others. This belief is an example of a ______. value parental mandate cognitive dissonance genetic trait A The debilitating lack of faith in your ability to control your environment is referred to as ______. learned helplessness relationship management cognitive dissonance self-efficacy A The ability to monitor your own feelings and those of others and to use this information to guide your thinking and actions is referred to as _____. emotional stability openness to experience emotional intelligence learned helplessness C Organizational behavior is a field of study that explains and ______ behavior. controls predicts punishes rewards B Even though she had never instructed anyone on how to use the new software, Millicent accepted the responsibility of instructing Sherri because she knew she was capable of doing the job. Which aspect of a core self-evaluation does Millicent's belief represent? self-esteem self-efficacy locus of control emotional stability B Abstract ideals that guide a person's thinking and behavior in all situations are called ______. ambitions values behaviors endeavors B Travis asked his mother if he should look for a new job because he wasn't happy in his current one. She told him it probably wouldn't matter because he was never happy with any job. His mother was commenting on Travis's ______. attitude implicit bias stereotyping causal attributions A Learned helplessness is associated with which facet of a core self-evaluation? Self-esteem Locus of control Self-efficacy Emotional stability C Behavior is defined as the combination of which two elements? reputation intelligence actions judgments C,D The "can do" aspect of our personality can best be described as __. self-efficacy extroversion self-esteem learned helplessness A The process of interpreting and understanding one's environment is called ______. perception personalization attribution sensation A The tendency to attribute to an individual the characteristics you believe are typical of the group to which that individual belongs is known as _____. causal attribution implicit bias the halo effect stereotyping D The debilitating lack of faith in your ability to control your environment is referred to as ______. cognitive dissonance learned helplessness relationship management self-efficacy B What is the term for the attitudes or beliefs that affect our understanding, actions, and decisions in an unconscious manner? Stereotyping Recency effect Implicit bias Halo effect C Darren is interviewing for a new administrative assistant. The three people he interviewed include an older woman, a man in a wheelchair, and a recent college graduate with beautiful blond hair. Darren knew just by looking at each candidate which one he would hire. His impression of each person was based on a single trait. This is known as _____. the halo effect a self-fulfilling prophecy learned helplessness causal attribution A People's values and attitudes affect their workplace _____, which includes their actions and judgments. esteem behavior performance B 1st step of perceptual process A 2nd step of perceptual process D 3rd step of perceptual process B The _____ effect is the tendency to remember recent information better than earlier information. attribution self-serving bias recency C Karen was surprised when her friend said that the man at the first table in the restaurant must be a great basketball player just because he was tall and African American. Karen's friend was making a _____. stereotype benchmark causal attribution core self-evaluation A Liam knew that everyone else thought he was lazy and incompetent, so rather than tell his work team about an idea, he just let them do all of the work. As a result, his coworkers continued to feel he was lazy and incompetent. What does Liam's behavior demonstrate? stereotyping self-fulfilling prophecy the halo effect individual self-efficacy B Implicit bias is characterized by the attitudes and beliefs that we unconsciously hold about groups of people characteristics we consciously ascribe to certain groups impressions we form about others based on a single trait A _____ is defined as an individual's involvement, satisfaction, and enthusiasm for work. Employee engagement Employee aggregation Self-efficacy Emotional intelligence A Forming a positive impression of an individual based on a single trait is called _____. stereotyping selective perception causal attribution the halo effect D People who feel greater job satisfaction are also likely to experience greater ______. life satisfaction perceived stress motivation commitment to the organization A,C,D Behavior is defined as the combination of which two elements? actions reputation judgments intelligence A,C What is organizational commitment? The extent to which people feel free to express their ideas and beliefs without fear of negative consequences The extent to which you feel positive or negative about various aspects of your work The extent to which people feel secure and unworried and how likely they are to experience negative emotions under pressure The extent to which an employee identifies with an organization and is committed to its goals D Kayla has made her sales quota every month during the past year except for last month. When her boss conducts her performance appraisal, he focuses on this factor, rather than looking at her sales performance during the previous 11 months. This is an example of _____. the recency effect the halo effect sex-role stereotyping casual attribution A _____ occurs when people's expectations of themselves lead them to behave in ways that make those expectations come true. Self-fulfilling prophecy Fundamental attribution bias The difference principle Cognitive dissonance A Why is it important to manage employees as individuals who have different personalities and circumstances? To increase employees' emotional intelligence To appear intimidating to employees To elicit respect from employees To influence the way employees behave D Jenna loves her job. She is known as the "cheerleader" of the department because she is enthusiastic about every project and highly focused. Jenna displays employee _____. benchmarking bias stereotyping engagement D Your Answer correct Young college graduates are earning less than they used to. People in the United States are no longer able to perform manual labor. More people participating in organized religion. The wage gap between men and women is increasing. A The extent to which you feel positive or negative about various aspects of your work is called job ______. competency satisfaction commitment security B _____ represents all the ways people are unlike and alike - the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background. Difference Inclusion Diversity C According to the Pew Research Center, which statement is accurate regarding predicted trends in the United States during the next few decades? More women will continue to be hired for top leadership jobs. There will be less immigration from Asia. The number of two-parent households will increase. The number of middle-class households will increase. A What term describes retired workers' choice to return to the workforce? Continuous improvement Unretirement Retraining Employee engagement B John has been interviewing job applicants all day. Finally he hires one of the last people he interviewed. He has forgotten important information about a better applicant who spoke to him earlier in the day. He is experiencing _____. the halo effect the recency effect causal attribution implicit bias B Your Answer correct Age Discrimination in Employment Act (ADEA) Fair Employment Act Americans with Disabilities Act (ADA) Title VII of Civil Rights Act C Why is it important to manage employees as individuals who have different personalities and circumstances? To appear intimidating to employees To influence the way employees behave To increase employees' emotional intelligence To elicit respect from employees B Which statement about older workers is true? Older workers are staying in the workforce longer. The majority of older workers work manual labor jobs. The majority of older workers are women. Older workers are retiring earlier than before. A _____ represents all the ways people are unlike and alike - the differences and similarities in age, gender, race, religion, ethnicity, sexual orientation, capabilities, and socioeconomic background. Inclusion Difference Diversity C Which groups are often incorrectly perceived as having low organizational commitment? Pregnant women Mothers Fathers Men with pregnant wives or girlfriends A,B Jared is from the United States, but is working in Mexico. He believes that his culture, language, and behavior are superior to those of his Mexican employees. This illustrates which one of the following concepts? Affirmative action Cognitive dissonance Ethnocentrism Discrimination C The Americans with Disabilities Act requires organizations to provide a reasonable _____ for individuals with disabilities in the workplace. accommodation guarantee income A It is important to Jan to have a work team that consists of a variety of people from different backgrounds. She wants people from different religions, of different ages, and with a variety of job skills. Jan is concerned with having _____. stereotypes identification personality diversity D _____ is the belief that one's native country, culture, language, abilities, and/or behavior are superior to those of another culture. Individual morality Ecocentrism Stereotyping Ethnocentrism D What is the term for the attitudes or beliefs that affect our understanding actions and decisions in an unconscious manner?Also known as implicit social cognition, implicit bias refers to the attitudes or stereotypes that affect our understanding, actions, and decisions in an unconscious manner.
Is a belief that one can perform a specific task successfully?Psychologist Albert Bandura has defined self-efficacy as one's belief in one's ability to succeed in specific situations or accomplish a task. One's sense of self-efficacy can play a major role in how one approaches goals, tasks, and challenges.
Which one of the following is an example of selfSome examples of strong self-efficacy include: A person who is struggling to manage a chronic illness but feels confident that they can get back on track and improve their health by working hard and following their doctor's recommendations.
What is at the core of the concept of selfSelf-efficacy refers to an individual's belief in his or her capacity to execute behaviors necessary to produce specific performance attainments (Bandura, 1977, 1986, 1997). Self-efficacy reflects confidence in the ability to exert control over one's own motivation, behavior, and social environment.
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