When writing indirect claim messages whatever final words one chooses they should clearly show that?

as resistance from the reader is definite, one must explain facts in a tone that expresses disinterest in a continued relationship

since resistance from the reader is inevitable, one must maintain a tone that indicates evident displeasure

since resistance is an expected outcome from the reader, the problem should be explained in a tone of firmness with anger

since one expects resistance from the reader, one must focus on one's feelings rather than mere facts

- since one expects resistance from the reader, one must present one's case using facts and logic

Which of the following is true of writing messages following the general indirect plan?

Which of the following is true of writing messages following the general indirect plan? You should gradually introduce the message's main negative point in the course of writing the message. Which of the following is the best strategy to set-up negative news in an indirect-order message?

Which of the following is true of writing negative announcements that maintain goodwill quizlet?

Which of the following is true of writing negative announcements that maintain goodwill? Bad news should be stated positively but clearly. Adjustment refusals are used only when the reader has refused to pay the amount owed.

When ending bad news messages offering an alternative solution to the problem is?

Business Writing 205 Final -part 2.

What is the primary role of logic in an indirect message?

What is the primary role of logic in an indirect message? It helps readers see that the action is warranted.